Kindness matters: Keep these helpline numbers handy

NB – The website addresses and phone numbers below were updated January 2021.

This week (18th – 24th May) is Mental Health Awareness week, hosted by the Mental Health Foundation. The theme this year is kindness and the foundation’s website has published stories highlighting how much #KindnessMatters and how powerful it is for those struggling with their mental health.

As a family law firm we regularly come into contact with people at one of the lowest times in their life, which negatively impacts their mental wellbeing. To offer aid on this very human side of our work, we run several initiatives in addition to our primary service as solicitors.

Most recently, we launched a free legal advice helpline for those whose family relationships have been impacted by the recent period of isolation (dial here).

Our AccessUs programme offers advice from our experienced team to those who have limited funding, thereby increasing access to justice. Whilst the Merrick Life interactive online space allows users to share advice and gain support from us and our expert contributors.

Through these avenues and our primary service we hope that we can be a professional, friendly source of counsel for our clients. However, we are taking this Mental Health Awareness week as an opportunity to share the helplines listed below. They offer anonymous support for a variety of issues relating to mental health, legal support, domestic abuse and other areas.

Mental Health Helplines



116 123

Open daily, 24-hours

Free confidential support for people experiencing feelings of distress or despair.


Anxiety UK

03444 775 774

Open Monday – Friday, 9.30am to 10pm, Saturday to Sunday 10am to 8pm

A charity providing support for those suffering from an anxiety condition.



0800 58 58 58

Open daily, 5pm to midnight

The Campaign Against Living Miserably, aimed at men aged 15 – 35.



0300 123 3393

Open Monday to Friday, 9am to 6pm

Or email

An Infoline that gives information and directs you to the correct help.



0800 068 4141

Open Monday to Friday, 10am to 10pm; 2pm to 10pm on weekends and bank holidays

Young suicide prevention hotline.


No Panic

0300 772 9844

Open daily, 10am to 10pm

A volunteer run line offering support for those suffering from panic attacks and obsessive compulsive disorder (OCD).


OCD Action

0845 390 6232

Open Monday to Friday, 9.30am to 5pm, calls cost 5p per minute

Support and information on resources for people with OCD.



0333 212 7890

Open Monday to Friday, 9am to 5pm

A charity run by people with OCD for people with OCD


Rethink Mental Illness

0300 5000 927

Open Monday to Friday, 9.30 to 4pm

Support and advice for people living with mental illness.


Support for Families Affected by Mental Illness



07984 967 708

Open daily, 4.30pm to 10.30pm

Emotional support, information and guidance for people affected by mental illness, their families and carers.


Young Minds

0808 802 5544

Open Monday to Friday, 9.30am to 4pm

A parents’ helpline providing information on child and adolescent mental health.


Legal Helplines


Merrick Advice Line

0800 285 1413

Open daily, 8am to 8pm

Or email

Offering free legal advice on domestic abuse, divorce, separation, children and other relationship issues.


Mind Legal Line

0300 466 6463

Open Monday to Friday, 9am to 6pm

Or email

A source of legal information and general advice on mental health related law.


Abuse Helplines



0800 1111

Open 24-hours, for Childline or children

0808 800 5000

Open 24-hours, for adults concerned about a child

Children’s charity targeting child abuse and child cruelty.



0808 2000 247

Open 24-hours

Advice on dealing with domestic violence.


Addiction Helplines


Alcoholics Anonymous

0800 917 7650

Open 24-hours

Or email

Advice and support for those suffering from a drinking problem.


National Gambling Helpline

0808 8020 133

Open daily, 8am to midnight

Free, confidential help for anyone worried about their own or someone else’s gambling.


Narcotics Anonymous

0300 999 1212

Open daily, 10am to midnight

Support and advice about the nature of drug addiction for the using addict, their friends and family.


Rehab 4 Addiction

0800 140 4690

Free helpline run by people who’ve beaten addiction in their own lives.


Rehab Recovery

0800 088 66 86

Diverse addiction treatment.


Helplines for Eating Disorders



0808 801 0677 for the Helpline

0808 801 0811 for the Studentline

0808 801 0711 for the Youthline

Open daily, 12pm – 8pm

Support and information about eating disorders.



01482 718130

Open Monday to Friday, 9.30am to 5pm

An advice line for those suffering from an eating disorder.


Parenting Helpline


Family Lives

0808 800 2222

Open Monday to Friday, 9am to 9pm and Saturday to Sunday 10am to 3pm

Advice on all aspects of parenting, including dealing with bullying.